Epic Games Reviews
Based on 40 customer reviews and online research, epicgames.com has a consumer rating of 1.7 out of 5 stars, indicating that most customers are not satisfied with Epic Games.
5 Stars(4)
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4 Stars(1)
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3 Stars(3)
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2 Stars(2)
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1 Star(30)
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How would you rate Epic Games?
Top Reviews
Got hacked and epic games won't restore my account. Lost hundreds of dollars. Will never buy anything of them again!
Worst customer service experience ever. They do everything through email and refuse to call a customer to help them out. But each time you reply to an email a new representative gets it... so you can't actually hold a convo with a single person and accomplish anything. I've been trying to add a vbucks card to my son's account for 4 MONTHS and cannot get help with it. They ask me the same queations over and over again and never actually help me. I will never spend another dime on anything associated with Epic Games again.
Customer Reviews (40)
Love the game can stop playing it 24/7 but What I’m really affected by is this alien BS there annoying take them out the FUDGING game all they do is follow you and pick you up and don’t let go till you shoot them. There’s no point on why they are in the game but PLEASE FOR GOD SAKE TAKE THEM OUT!!’
Bring back double pump niggas bring back double pump niggas bring back double pump niggas bring back double pump niggas
Do not dowload it this $#*!ing stupid ass app is usless when you sign in to an epic account and then link it to an xbox account it saves the $#*!ing stupid login information and you can never change it bull$#*!
I just wanna play and have fun with people my skill level!!!!why the actual duck and i getting destroyed by people that are obviously way better then me and won't even let me put up a fight like that is just ridiculous that i cant do jack shi to other players cause they ducking jack off to the game 24/7 and have nothing better to do and epic games just wants to satisfy the good players and could give two ducks about an average person wanting to play.tgis game is sooooo horrible with cracked ass people and epic won't do anything about it
Duck this game and it's creators for kissing good players ass and being ULTIMATELY gayy
Your game in bad. Why is fall damage. Why is the storm in the game and why is LAG in your dumb game. This game definitely deserves 1 star
I don't know if I just don't know how this app works, or if it really is this bad. I tried to get rocket league, but whenever I clicked "get", all it did was say that I owned the game, but I can't even play it. So then I figured that I had to download epic games. When I tried to, it kept saying that it couldn't download. I don't have any problems with downloading other stuff on my pc, but of COURSE this had to be the one thing that chose not to download. This app is garbage.
I had contacted EPIC Games customer service on Saturday night when we could not get into my 10 year old son, Noah's, account d/t email verification issues. Long story short, Noah had been using his brothers (Drew) account and Drew had suddenly passed away. Noah was very emotional since this was something him and his brother had done together. The thought that he lost his brothers account was heartbreaking. Sierra Igneel helped us figure things out to get back into the account so that Noah still had it. Sierra was absolutely wonderful! It may seem silly to some people for a boy to be in tears over not getting into a gaming account but this was much bigger then that to him. Sierra, thank you so much for all of your help. Words can not express our sincere gratitude to you ❤
If I could give these guys a 0/5 I would. I don't even know where to start... Their customer service is shady & shoddy. They use fake names like Apple Cider, and they have ZERO intentions of actually helping any of their customers.
I have an account that I let me daughter use -- I do not play the game myself even though I do enjoy playing video games -- and I tried to surprise her for her bday by purchasing 2800 vbucks from their website on my phone under my account. The vbucks did not reflect on her Switch the next day so I emailed EG. In the meantime, since she was excited to use them, I ended up buying her 2800 directly through the Switch. When EG emailed me back, they explained that the purchase online doesn't actually apply to the account you purchased it for, but to the platform you purchase it on. What??? So, I responded explaining what I was trying to do and that I would need a refund for my order since I already purchased the vbucks through the Switch. "Apple Cider" refused to help and refused to have the amount refunded, then had the audacity to say he hopes it doesn't hinder me from making future purchases. Well, of course it did! I just got ripped off from this joke of a company, why on Earth would I spend more money with them. I had to let my daughter know that they will no longer be getting a single penny from me. She understood because she too was irritated by the situation.
Honestly, it's extremely unfortunate that this company is kept in business. They are only in business because of their highly addictive game. I would compare this company to a tobacco company, except it is poison for the mind.
If I could give half a star i would. They force you to log into the same account. Everything is super complicated when you on console. They have ruined rocket league for me!
STOP KICKING ME OUT OF ROCKET LEAGUE GAMES AND THEN NOT LETTING ME QUEUE $#*!ING BRING BACK PSYONIX YOU GUYS SUCKS SO MUCH $#*!ING ASS GOD DAMN
JESUS CRIST LIKE IF YOUR GINNA BUY A GAME MAKE IT BETTER NOT WORSE
This website is a rip off a payed money for a pack and I didn’t even receive it my hard earned money they are a trash website and I advise you stay away
Epic Games Questions & Answers
Posted on 11/23/2020
Only email, and wont acknowledged anything you say other than you won't get a refund
Posted on 10/15/2020
Very hard. Epic Games customer service is only email base. It takes very long time for them to respond.